Terms of Use
Last updated: June 11, 2026
1. Purpose
These Terms of Use govern access to and use of the Bonivoo platform, a digital loyalty program service for professional businesses (restaurants, bakeries, garages, salons and other shops) and their end customers.
2. Publisher
Bonivoo is published by Pawel MYSLIWIEC, sole trader (micro-enterprise), 90 avenue Marceau Hamecher, 82000 Montauban, France — contact@bonivoo.com. See the Legal Notice for full details.
3. Acceptance
By creating an account or using the service, the user (Business, team member or End customer) accepts these Terms without reservation. Otherwise, they agree not to use the platform.
4. Service description
Bonivoo provides businesses with: a digital loyalty program (stamps, points or membership card), an admin dashboard, digital loyalty cards for their customers that can be added to Apple Wallet and Google Wallet, notification sending, a customizable acquisition QR code, and statistics. End customers access their card via a personal link, with no app to install.
5. Account and access
The business creates an owner account by providing accurate information and may invite team members (staff). Each user is responsible for the confidentiality of their credentials and any activity carried out from their account. Bonivoo cannot be held liable for fraudulent access resulting from a failure to protect credentials.
6. Business obligations
The business agrees to use the service in accordance with the law, to enrol customers only with their knowledge and, where applicable, consent, not to misuse the service for unsolicited marketing, and to respect third-party rights and applicable regulations (in particular regarding data protection and commercial practices).
7. End-customer data
For the personal data of its own customers collected through Bonivoo, the business acts as data controller; Bonivoo acts as a processor and processes such data solely to provide the service, in accordance with the Privacy Policy. The business warrants that it has a legal basis for collecting this data.
8. User conduct
The user agrees not to attempt to access third-party accounts, not to disrupt the operation of the service, not to introduce unlawful content, and to respect the intellectual property rights of Bonivoo and third parties.
9. Intellectual property
The Bonivoo brand, logo, code, design and content are the exclusive property of the publisher. No license is granted beyond normal use of the service. Logos, visuals and content uploaded by the business remain its property; the business grants Bonivoo the right to display them as part of the service (cards, QR, notifications).
10. Availability and maintenance
Bonivoo has a best-effort obligation regarding service availability. Interruptions may occur for maintenance, updates or force majeure. Bonivoo does not guarantee uninterrupted or error-free operation.
11. Liability
The service is provided "as is". Bonivoo cannot be held liable for indirect damages, nor for the consequences of misuse of the service by the business or its customers. Bonivoo's liability is in any event limited to the amount paid by the business over the last 12 months.
12. Suspension and termination
Bonivoo reserves the right to suspend or terminate an account in case of breach of these Terms, with or without notice depending on severity. The business may stop using the service at any time; financial terms are set out in the Terms of Sale.
13. Terms modification
Bonivoo may modify these Terms. Users will be notified by email or via the platform at least 30 days before substantial changes take effect.
14. Governing law
These Terms are governed by French law. Any dispute will fall, after an attempt at amicable resolution, under the jurisdiction of the competent French courts.